Services / Copilot Studio
Copilot Studio
AI agents that answer questions and complete tasks using your own documents, data and systems.
Scope
An agent with one clear job, tested before your customers meet it
Signs you need this
- HR, IT or finance answering the same questions every day
- Customers waiting for answers that are already written down
- Policies and procedures that nobody can find
- A chatbot that was launched and then abandoned
What we build
- Staff agents in Teams for HR policy, IT help and finance queries
- Customer agents for your website, with handover to a person
- Agents that act through Power Automate, such as logging a ticket or booking a visit
- Testing, guardrails and reporting that show what the agent gets wrong
A typical first sprint
A first sprint usually delivers one agent with a defined job, a tested knowledge source and a clear handover to a person when the agent cannot help. The approach comes from running voice AI in production contact centres.
Licensing
Copilot Studio is licensed separately from Microsoft 365 and billed on usage. The audit sets out the expected monthly cost before you commit.
How it works
The same four steps for every service
Fit call
20 minutes on where your team loses time.
FreeAudit
A findings report that ranks and prices each fix.
R25 000 to R45 000Sprint
The top fix, built, tested and handed over.
R180 000 to R350 000Support
Changes, monitoring and the next build.
Monthly retainer
Other services